Refund policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging

  • Proof of purchase is required

Due to hygiene and safety reasons, opened or used skincare and personal care products are not eligible for return, unless the item arrives damaged or defective.

How to Start a Return

To initiate a return, please contact us at:
📧 monetoilebeauty@gmail.com

If your return request is approved, we will provide detailed instructions on how to send your item back.

Return Address:
1801 Warner Ranch Dr
Round Rock, TX 78664
United States

Items sent back without prior return approval will not be accepted.

Damages & Issues

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

  • Opened or used skincare and beauty products

  • Sale items

  • Gift cards

  • Hazardous or flammable materials

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to receive a different item is to return the eligible item and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, provided the item is unused, unopened, and in its original packaging.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since your refund was approved, please contact us at monetoilebeauty@gmail.com.